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Sunday, 20 March 2016

Analysis of Sony an LG on Facebook

A Comparison of Sony and LG's Facebook Strategy 
Written by Nathan Noel 

Facebook is the most used social medial platform today, and becomes extremely important when trying to reach a specific target audience. This post will compare two brands in the smartphone industry in terms of post frequency, type of content, and the key words used on each of the Facebook accounts.

LG seems to be inconsistent when it comes to posting frequency on their Facebook page. In the past 25 posts LG has had a few gaps of 3 to 4 where nothing was posted to their Facebook, while also having days where 8 posts where made in one day. When LG does make a post it tends to revolve around a upcoming product, for example in the last 25 posts most were focused on LG’s upcoming flagship phone the LG G5. LG uses images with all of their posts to attract consumers to their Facebook page and keep them engaged. Looking at the last 25 posts as a sample it seems LG does not follow the 50/50 rule of posting, with almost if not all of the posts being promotional posts about the LG G5 . The keywords LG uses in their Facebook page include the brand specific keywords such as the LG G5, and also features of their product including removable battery and modular design

Sony uses Facebook in a similar fashion with slight differences in the frequency and type of content posted. Sony unlike LG seems to post on a more regular basis while still having gaps they are not as large as LG’s Facebook page and do not occur as often. The types of content also differs from LG’s Facebook page as Sony has the greater variety of content utilizing promotional posts, Industry related posts and community centered posts. In terms of keywords Sony uses brand specific keywords such as Experia and also industry related keywords such as mobile phone and smartphone


While not completely different LG and Sony have some key differences in the way that their Facebook pages are managed. LG having a irregular content schedule, mostly promotional posts, and mostly brand specific keywords while sony utilizes a regular posting schedule, a variety of content, and both brand related keywords and Industry  related keywords 


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